ETI Staff


Jeffrey Parnell

Executive Director

Jeff’s background includes more than 25 years of executive experience in start-ups, emerging businesses, middle market enterprises, and public companies, including one business launch that grew from start-up to $100 million in sales. Across industries as diverse as apparel, consumer products, sporting goods, automotive, manufacturing, financial services, and internet/technology, he has led numerous initiatives to drive growth, reposition companies for a stronger competitive edge, gain entry into new markets, streamline organizational processes, and improve financial performance.

A North Carolina native, Jeff holds undergraduate and M.B.A. degrees from East Carolina University, and also serves as an adjunct professor in Gannon University’s Dahlkemper School of Business. He has served on numerous corporate and non-profit boards, while also coaching and mentoring several start-up companies at ETI prior to joining the organization as its Executive Director in 2013. 



Karen Sullivan

Client Coordinator

Karen Sullivan joined ETI after 5 years of customer service experience working within a local college’s Registrar’s Office. A lifelong resident of Erie, Karen began her early career in banking and then moved on to the Accounting Department at Zurn Industries. Following five years at Zurn, Karen worked for the Unicell Division of the American Sterilizer Company. Unicell specializes in manufacturing products used in the laboratory, health care and pharmacy industry.

After four years at American Sterilizer, Karen took a 20-year employment hiatus as a stay-at-home mother where she raised two daughters. During her time away from full-time employment, she volunteered as a public relations liaison for the Ophelia Project and served on the board of various PTA’s in the Fairview (Pennsylvania) School District. Karen has also volunteered with the March of Dimes and Girl Scouts of America and in 2007, she earned an Associate of Arts degree from Mercyhurst College in Erie, PA.